Hardware Services

Machines maximise the performance of people. A simple fact many IT service companies seem to forget.

Connext understands that matching machines to people is a critical factor influencing the profitability of your business. We don’t simply minimise your network downtime, we audit, design, install and maintain optimum network efficiency at all times. Most importantly, we measure ourselves against key performance indicators established during our network design and planning phase, to ensure you know how we are performing.

The end result is that a Connext designed, installed and maintained network is fit for purpose, robust, fast and efficient. More importantly however, it will enable your people to perform to their optimum.

Services include:

System Design and Planning
  • Network design and specification
  • Setting of key performance indicators
  • Actions and budgets

System Installation
  • Migration planning
  • Migration implementation
  • Testing and reporting

System Auditing
  • Inventory and age of hardware and software
  • Key staff interviews
  • Network performance and diagnostics
  • Recommendations

Maintenance and Support
  • Help desk
  • Repairs and maintenance
  • Key performance measurement
  • Reporting against KPI’s
 
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