Connext Remote Support facility provides us with access and connectivity to the laptops, desktops, servers and other remote Internet-connected computers you own.

Remote Management Features:

• Remote, web-based management service
• Multi-computer support or even support for one machine in a network
• Monitoring the status of your computers
• Email and SMS alerts, allowing us to be proactive
• Reports on important session and inventory information

Remote Support Features:

• View the health, status and inventory of multiple computers simultaneously
• Support dozens or even hundreds of your computers
• Quick access from a single console, for computers or users who need attention or assistance

In order for you to take advantage of Connext Remote Support you will need to download and run a small software application on the machine that requires attention.

This software allows us to access and connect to laptops, desktops, servers and other remote internet-connected computers that you own.

Remote Software:

When requested to, click Download and wait for our engineer to give you further instructions. For urgent assistance call 1 800 241 280.